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Coronavirus COVID-19

We are monitoring the situation around the coronavirus COVID-19 closely and update all information in relation to our logistics services.

The coronavirus pandemic continues spreading globally although the situation in Finland is fairly good at the moment. The pandemic will have a long-term impact, especially in various sectors of the economy, and various traffic and other restrictions vary according the situation in different countries.

We are carefully monitoring the evolving situation around the spreading of the COVID-19 and remain committed to mitigating any potential impact on the supply chains and operations of our customers. We will update the information on this site whenever circumstances change significantly.

Check the Coronavirus FAQ on dsv.com

Effects on road transport

In Europe, the borders are gradually opened, but there are still challenges in all logistics causing delays on deliveries and congestion.

Although freight continues to move, the driver inspections and traffic restrictions in several areas are causing congestion and delays. Due to increased safety precautions, loading and unloading of transport units is consuming more time than usually. Numerous companies are closed and shipments are being forced in transit status, challenging the capacity.

It is essential that you check any possible limitations in consignees' opening hours before booking transports. This enables a fluent execution of deliveries as well as helps avoiding extra costs due to unsuccessful distribution and/or pick-up attempts. 

Situation of road transport on the 5th October, 2020

Although the coronavirus situation is constantly changing, the transport status remains unchanged. Many countries have opened up and eased the restrictions. We will update the status of ferry traffic, border controls and country-specific transport restrictions as soon as we receive information about the changes.

Ferry traffic

Ferry traffic between Finland and Sweden is stationary. On Turku-Stockholm route ferry traffic operates normally.

Ferry traffic between Finland and Estonia has returned back to normal.

Shipments from/to Great Britain and Ireland are challenging due to changes in ferry routes. The alternative routes are congested and potential additional costs will be agreed separately. The vessel capacity is sufficient on Finland-Germany route, but driver capacity is limited. 

Border controls

Across Europe, governments started to open their borders as from 15th June. However, border controls can still cause delays in transport.

Country-specific transport restrictions

Most European countries have lifted their restrictions and opened their borders not only to freight but also to travel.

Local distribution poses regional challenges in France, Spain and England. In France, shipments transported via Paris terminal may be delayed. This applies to shipments from/to Northern and Western France. In Spain delays may also occur in shipments transported via Barcelona terminal (Eastern Spain), and also in vicinity of Birmingham in England.

Normal routing from/to Great Britain and Ireland is not possible, so additional surcharge has been introduced to cover costs.

The European terminal network is congested due to many receivers are closed. This has led to the goods being returned to their country of origin if delivery is not possible. It is important for the customers to check in advance whether the foreign company is accepting the goods or shipping goods at all.

Effects on air freight and sea freight

Although various countries have started to lift the restrictions imposed to limit the spread of the COVID-19 virus, the situation remains challenging especially in many countries outside Europe, where the pandemic is not yet under control or the number of new corona cases is growing.
The impacts of the official regulations on local infrastructures vary in different countries, and delays for handling cargo at ports and airports due to the local restrictions are possible. In case pick-ups and deliveries are delayed and shipments must be stored at terminals, additional storage costs may apply.

We continue to encourage you to communicate closely with your suppliers and/or recipients to get first-hand information on the local conditions and their possible impacts on pickups and deliveries of your shipments. We also recommend to agree with your partners as early as possible on any potential additional costs caused by possible governmental restrictions.

For general information on operational status of airports, ports and our offices in DSV countries, please visit the global sites of DSV-Panalpina group:

Dashboard of operational status in DSV countries
Interactive map of restrictions per country

Alternative options for standard air and sea freight

Although airlines are gradually increasing the number or regular flights, the global air freight capacity remains limited. While direct connections are still only available to a limited extent, shipments to/from various destinations can be routed using the DSV Gateway concept. DSV Gateways offer the possibility to route both export and import shipments via Central Europe with DSV's own charter network. In addition to gateway routing and charter services, other alternative solutions can be offered, e.g. with Air-Sea combination shipments can be routed first by air to Singapore and from there by sea to Oceania.

In sea freight market, the demand is picking up, which has led to shortage of vessel space on certain routes as well as increases in freight rates. Demand for rail freight between China and Europe has also increased for both exports and imports, and although the train operators have increased the number of regular train connections, the bookings should be placed as early as possible to secure space.

DSV is committed to minimizing the effects of this exceptional market situation on your logistic supply chains and our staff is available for finding the most suitable solution for your shipments:

Track your shipments online

myDSV is our self service platform where you have access to all your customer information such as contacts, bookings, track & trace and reports. Check the status of your shipments at any time using myDSV portal (requires login). You can track your shipments regardless of mode of transport.

If you don’t have access to myDSV, you can track your shipments with myDSV Track&Trace without login. By using this service, you will see at which cycle of transport your shipment is and the estimated time of arrival.

Track your shipment with myDSV Track&Trace

Detailed instructions for staff and transport companies

Overall, we follow the guidance provided by the World Health Organization (WHO). Both staff and suppliers have been instructed on the importance of good hand hygiene, the use of hand disinfectant and the maintenance of sufficient distances.

DSV staff
In order to keep both our staff and cooperation partners safe we have implemented several practices and informed our personnel about them. From now on we will participate all meetings using remote access such as Skype. We will also restrict meetings at our own premises to the minimum.

All work related travelling abroad is mainly forbidden and we favour working from home. We have also given our personnel instructions about maintaining high level of hand and general hygiene.

Transport operators and drivers
We have instructed our transport operators to adapt the following safety precautions:

  • Transport operator must make sure that driver has not visited a high-risk area during the last 14 days. 
  • Driver must not have any symptoms that might imply that he/she has a COVID-19 infection. 
  • Drivers must have hand disinfectant and protective gloves with them all the time and they must follow the instructions on high hygiene (washing hands etc.) 
  • Transport operator must inform their drivers what to do if they get symptoms during their shift.
  • When collecting or delivering goods at customer’s premises the driver has to be aware of the customer’s instructions and requirements and follow them. If he/she is uncertain, he/she must ask for more instructions at the loading/unloading site.
  • When needed, DSV traffic control reserves the right to give special instructions e.g. on the cleanliness of the freight space. 

Loading/unloading in DSV terminals or warehouses

  • When arriving in DSV terminal or warehouse, the terminal / warehouse office should be visited as few times as possible.  The driver must report to the office supervisory staff at arrival and follow the instructions given by the DSV staff. The driver has to wait in the vehicle  during the processing of the documents.  The drivers must wait in their cars during loading/unloading. CMR receipting will not be done during the epidemic. 
  • The driver must confirm that he/she is well and that he/she has no fever. Immediately upon arrival the driver must wash or clean his/her hands according to DSV’s instructions on hand hygiene.
  • Unless otherwise instructed the driver has to stay in the truck cabin during the loading/unloading. The driver must, however, check right after loading that the goods are secured properly and secure them, if necessary.
  • If loading or unloading requires driver’s supervision he/she has to stay at addressed spot and min. 2 meters away from DSV personnel or other persons.

Visitors in DSV premises

During the coronavirus epidemic, visits to our facilities should be avoided unless absolutely necessary. Visitors to all DSV offices, terminals and warehouses must report and certify that they have not visited a high-risk area for the past 14 days. The visitors are required to fill a health screening form before granting access to our premises.

Close monitoring of the risk areas

 DSV closely monitors areas that are classified as high-risk areas and carries out transportation, loading and unloading operations in relation to requirements and existing risks.

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